Help & Support
Do you have a question or need some clarification? You're in the right place.
Our process is designed for efficiency and accuracy, ensuring you receive the correct answer promptly.
For any enquiry, please use the message form below; it's the quickest way to get the information you need.
Send a Message
We're ready to help. Sending a message is the best place to start.
Chat Directly with 'Sparky'
(Exclusive to 360Boost™ Participants)
For our 360Boost™ members, support is instant and always available. 'Sparky' is your personal AI Business Analyst, designed to answer complex questions about your reports, brainstorm strategy, and provide personalised guidance 24/7.
This direct line to Sparky is the most powerful support we offer and is activated immediately after you secure your 360Boost™ report.
A Few Quick Answers
How long does a response take?
Messages are processed instantly. You can expect an immediate reply with relevant resources for most questions. For account-specific issues, a support ticket is automatically created and resolved within one business day.
Can I speak to someone on the phone?
We've built our service to be entirely digital. This is how we provide powerful, data-driven insights at a fraction of the cost of traditional consultants. For this reason, all support is handled online to ensure every enquiry is logged and resolved correctly.
I'm a 360Boost™ participant, how do I access Sparky?
After your purchase, you will receive a welcome email with a unique, private link to begin your first conversation with Sparky.
Is this a recurring subscription?
The 360Boost™ Analysis is a one-time investment for the report. The modules it recommends are available as cash-flow-friendly monthly subscriptions, giving you complete control over what you implement and when. There are no mandatory recurring fees.
Do I have to implement everything at once?
Not at all. Your analysis will provide a prioritised list of solutions. We recommend starting with the one that solves your biggest bottleneck. You can add more modules as your business grows and your needs evolve. You are in complete control.
AI-powered digital transformation for UK businesses.
ModuleMarket™ trading as PassivAi® Ltd
Company No: 15145703
Registered in England & Wales
Registered Office
PassivAi® Ltd
Douglas Road, Penn Hill
Poole, Dorset BH12 2AX
© 2025 ModuleMarket™. A PassivAi® Ltd Brand. All rights reserved.